Effective Date: 9/13/2025
Operated by: And Off You Go Travel, LLC, doing business as The Fortune Edit
We hope you love your order — every product is made with care, curated with intention, and sometimes even customized just for you. 💜 That said, please review our return and refund policy carefully.
❌ All Sales Are Final
Due to the nature of our products, all sales are final. We do not offer refunds or exchanges, except under very limited circumstances.
This applies to:
- Made-to-order physical products (e.g., shirts, totes, etc.)
- Customized or personalized items
- Digital downloads (instant delivery; non-refundable)
📂 Digital Product Policy
Please note:
All digital products (such as printables, downloads, planners, etc.) are non-refundable once purchased. Access is delivered immediately, and returns are not possible with digital formats.
⚠️ If Something’s Wrong
We want you to be happy with your experience! If your order arrives damaged, defective, or if there’s an issue with fulfillment:
- Contact us at [email protected] within 7 days of receiving your order.
- Include your order number, description of the issue, and a clear photo (if applicable).
- We’ll work with you to make it right — whether that means replacement, store credit, or another reasonable solution.
✨ Friendly Reminder
Please double-check all personalization details, sizes, and digital file compatibility before completing your order. We cannot issue refunds for errors made during purchase.
📬 Contact Us
Questions about this policy? Reach out anytime:
And Off You Go Travel, LLC
Doing business as The Fortune Edit
Email: [email protected]
Mailing Address: 119 S Main St #1021, Kernersville, NC 27284